Privacy Policy

Updated 20 Jan 2020

Sencity Corp (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use any of our websites or mobile apps. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE OUR SERVICES.

What this policy covers

This Privacy Policy applies to information that we collect about you when you use:

Our websites (including sencity.city, sencity.com.au, tetrabin.com, sencity.io, and shinandyeong.com);
Our mobile applications (including BallBallCity and ShinBall for Android and iOS);
Our other Sencity products, services, and features that are available on or through our websites (such as your Sencitizen profile) and other users’ websites that use our Services, while you are logged in to your account with us.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy.

What we collect

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to:

username
password
customer-service logs
game progress
cookies
Sencitizen ID
information about your device.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app:

Unity

How and Why We Use Information

The information that we request will be retained by us and we will not use or share your Personal Information that we collect with anyone except as described in this Privacy Policy. We use information about you for the purposes listed below:

To provide our Services. For example, to set up and maintain your Senctizen account, provide quality experiences, customer service and verify user information.
To ensure quality, maintain safety, and improve our Services. For example, by providing automatic upgrades and new versions of our Services. Or, for example, by monitoring and analyzing how users interact with our Services so we can create new features that we think our users will enjoy and that will help them create and manage websites more efficiently or make our Services easier to use.
To protect our Services, our users, and the public. For example, by detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent, or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of Sencity and others, which may result in us, for example, declining a transaction or terminating Services.
To fix problems with our Services. For example, by monitoring, debugging, repairing, and preventing issues.
To customize the user experience. For example, by providing the leaderboard experience.
To recruit and hire new Sencity members. For example, by evaluating job applicants and communicating with them.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Transferring Information

Because Sencity's Services are offered worldwide, the information about you that we process when you use the Services in the US may be used, stored, and/or accessed by individuals operating outside the US who work for us, other members of our group of companies, or third-party data processors. This is required for the purposes listed in the How and Why We Use Information section above. When providing information about you to entities outside the US, we will take appropriate measures to ensure that the recipient protects your personal information adequately in accordance with this Privacy Policy as required by applicable law. You can ask us for more information about the steps we take to protect your personal information when transferring it from the US.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@sencity.city.

Sencity Corp. level 4, 335 Madison Avenue, New York, New York, USA, 10017-4611